Meet the Team
Yvonne Acker, RN, BSN, CPHQ
Strategic Services Associate – Quality Initiatives
yvonne.acker@duke.edu
919-681-9763
Carrie Adair, PhD
Assistant Director of Research
kathryn.c.adair@duke.edu
919-681-4949
Jon Bae, MD, CPPS
Associate Chief Medical Officer for Patient Safety and Clinical Quality
Assistant Professor of Medicine at Duke University School of Medicine
jon.bae@duke.edu
919-681-8263
Erin Eckert, MPA, CPPS
Education Coordinator
erin.eckert@duke.edu
919-668-4893
Cynthia Gordon, RN
Administrative Director
Medical Affairs, Duke University School of Medicine
cynthia.gordon@duke.edu
919-681-5153
Krystal Ingram
Administrative Specialist
krystal.newkirk@duke.edu
919-681-5153
Christen Noratel
Program Coordinator
christen.fullwood@duke.edu
919-660-8402
Kyle Rehder, MD, CPPS
Medical Director for the Duke Center for Healthcare Safety and Quality
Associate Professor of Pediatrics at Duke University School of Medicine
kyle.rehder@duke.edu
919-684-8111
John Bryan Sexton, PhD
Director for the Duke Center for Advancing Well-being Science
Associate Professor of Psychiatry & Behavioral Sciences
bryan.sexton@duke.edu
919-681-4949
Rick Shannon, MD
Chief Quality Officer
Duke University Health System
richard.shannon@duke.edu
919-684-5680
Aaron West, CPPS
Administrative Director for Patient Safety and Clinical Quality
aaron.west@duke.edu
919-681-0191
Suzie Zeunges, MIS
Strategic Services Associate – RL Datix
suzie.zeunges@duke.edu
919-681-2154