In 2008, the Duke Patient Safety Center was founded with the goal of enhancing the healthcare experience for patients, their families, and healthcare workers through quality improvement and addressing healthcare worker burnout.

Over ten years later, the Center continues to improve the healthcare experience for all involved. We’ve trained thousands of people across Duke -and around the globe – on the principles of teamwork, caregiver resilience, and more. We have also facilitated the establishment of patient and family advisory committees throughout the health system, led internal efforts to support safe and healthy workplaces, and more.

In 2018, we became the Duke Center for Healthcare Safety and Quality. Our refreshed name and branding is a celebration of our expanded scope of work and dedication to all those who interact with Duke Health.

The Duke Center for Healthcare Safety and Quality’s work is aimed at promoting a culture of safety, wellness, and well-being among our team members, patients, and community through multidisciplinary programming, including:

  • THRIVE Program
    Research and education on foundational safety culture topics, including well-being, teamwork, and professionalism.
  • Quality and Safety
    Internally-focused efforts to reduce harm in all forms and promote the safest and healthiest healthcare environment possible. This work includes supporting workforce development around lean management skills,  facilitating the patient’s voice through Patient and Family Advisory Councils, and leading system-wide wellness and well-being efforts for Duke’s team members.
  • Conferences
    The Center hosts the annual Duke Health Quality and Safety Conference (internal) as well as the annual Evidence-Based Practice Workshop (international)

Our Mission

The Center supports the mission, vision and values of Duke Health by delivering innovative educational opportunities, investigating novel research questions around quality and safety,  and creating safe and welcoming healthcare environments for staff, patients and their loved ones.

Duke Health Mission, Vision & Values

Duke Health Values of Excellence, Integrity, Teamwork, Respect, Innovation

Read more about the Center in Working@Duke
Meet our Team
Explore our Research
Attend our Courses
See our Annual Report