Now available: Center Annual Report

The Duke Center for Healthcare Safety and Quality is pleased to share its fiscal year 2020 report. The document is a review of the center’s achievements over the period July 2019 through June 2020, the status of its many programs, and its future directions.

This report is also a reflection of the work of our countless stakeholders, partners, and honorary team members. From Human Resources to Performance Services, from Healthy Duke to the Patient Safety Officers, we cannot express our gratitude enough for the support, collaboration, and camaraderie each of these amazing teams have given us. Thank you and we look forward to many more projects together.

The report begins with an Executive Summary, followed by a series of one-page reviews of the center’s various facets of work. If you see a program or body of work that you would like to learn more about, please do not hesitate to email the team.

Read the Annual Report

Food is Love

Local radio station Mix 101.5FM, Duke Children’s, and members of the Center teamed up to deliver meals to healthcare workers through the “30 Say Thank You” campaign. Learn more and see a video about this heartwarming story here.

Special thank you to Carolina Ale House for their partnership on this project and our local community for their overwhelming generosity .

Center highlighted in Working@Duke

Working@Duke, the university’s employee magazine, published an article highlighting the work of the Center. The article highlights the group’s work in healthcare quality and safety as well as its response to the COVID-19 pandemic.

“We never thought something like COVID-19 could happen. But, it became apparent to us quickly that we were ready.”
– Dr. Bryan Sexton, Center Director

Read the full article here.


COVID-19 Resource Guide for Parents and Families


In partnership with the Duke Department of Psychiatry and Behavioral Sciences and the Duke Child and Family Study Center, we have created a toolkit full of resources for parents and families dealing with COVID-19. The resource guide contains tips on talking to your kids about COVID-19,  activities for families, coping strategies, and local childcare opportunities.

Special thank you to Taylor Day, Chris Mauro, and Sierra Stubblefield for their help on this project.

View the Guide Here

Working@Duke Article: Real World Lessons from Work-At-Home Parents

Supporting Healthcare Workers

message of thanks written in chalk on sidewalk
image courtesy

As a show of appreciation for their extraordinary efforts during the COVID-19 pandemic, many businesses and organizations are offering their support to healthcare workers and first responders. Here, we will keep a running list of any promotions or initiatives we learn about, including Special Hotel Rates, Community Partners, and Organizations/Non-Profits, and Discounts. 

Special Hotel Rates

Local hotels are offering deeply discounted rates for healthcare workers who need to self-isolate after caring for COVID patients. Find a full list of discounts available to Duke Health staff here.

Community Partners

The following business are running special promotions and/or accepting donations that benefit Duke Health team members.

Clean Juice Renaissance Village
If using the Clean Juice app, add the items you’d like to donate to your order, write “Donation” in the “Special Instructions” field, and checkout.  If calling, tell us what you’d like to donate, pay, and that’s it!

Cocoa Cinnamon
Accepting donations through the Health Care Personnel Contribution Program. Donations will be used to purchase coffee and baked goods for healthcare workers.

Durham Catering
Donate to help provide weekly meals to frontline healthcare workers in our community.

Enzo’s Pizzeria
You can donate pizza to Duke Health team members through the #pizza4providers campaign.

50% off for first responders and healthcare workers, curbside pickup available. Call to place order.

Joe Van Gogh
Through the Fuel for the Frontlines program, donate coffee and baked goods to the healthcare personnel, grocery staff and first responders who are working on the front lines.

Makus Empanadas
Buy a dozen empanadas, get a dozen to donate for free.

Donations accepted through the Health Care Meal Program.

Ninth Street Bakery
For every $15 donation, the bakery will deliver a Continental breakfast or boxed lunch to an Intensive Care Unit or Emergency Room staff member. For every donation of $75, they will add an extra meal for a total of six.

Panda Express
10% off to hospital staff and first responders for the rest of 2020. See this video.

Pizza + Paletas
The Durham Bulls and US Foods have partnered with Locopops and Pie Pushers to donate food to healthcare workers.

Thrive Kitchen & Catering
This restaurant is using both donations and money made from deliveries to give free meals to healthcare workers. Contact to make a donation.

Organizations, Non-Profits, and Fundraisers

The following organizations are also coordinating donations to support healthcare workers.

Duke Health COVID-19 Response Fund
Support Duke Health by donating to the Greatest Need fund, the Care Support fund, or the Research Support fund.

Feed the Fight – Durham
Feed the Fight Durham NC is raising money to pay restaurants to provide 50 $10-$15 meals at a time to be delivered to a Duke healthcare facility.

North Carolina Healthcare Foundation
The Feeding the Soul: COVID-19 Healthcare Hero Response Fund is partnering with local restaurants to prepare food for frontline healthcare workers.

Restaurants and Responders
Sponsored by Sup! Organic Hard Seltzer. Donate to help this initiative purchase meals from local restaurants for first responders.

Triangle Pharma Phriends Feed the Frontline
Funds raised will be used to purchases meals for emergency departments throughout the NC Triangle.


40% off for verified medical professionals, first responders, nurses and military members.

Buy a pair of shoes using the “healthcare bundle” option, and Allbirds will give a second pair of shoes to someone in the healthcare community.

Alpaca Chicken
Every Monday in May, medical professionals can receive a free combo (1/4 chicken and 2 sides). Show badge to receive discount. Flyer here.

Big Lots!
Medical professionals, first responders, military and veterans receive 15% off in-store and online at least through May.

Healthcare workers and first responders can get a 50 cents off per gallon discount on their next fuel purchase.

Capital Auto Rentals
Discounted rental vehicles to assist employees in their day to day operations, including sedans, SUV’s, and passenger vans in the event social distancing is needed for shuttling or carpool services.

Crocs is donating a free pair of shoes to health care workers on the frontlines of COVID-19 – 10,000 pairs per day.

The meditation app is offering free access to healthcare workers through the end of 2020.

Special hotel rates for caregivers helping out the community.

20% off for medical professionals and first responders.

The North Face
50% off select items for healthcare workers.

On Running
50% for healthcare workers.

Page Point Animal Hospital and Pet Resort (Durham, NC)
Offering special discounts for healthcare workers. See flyer.

Pet Sitting and Free Dog Walks
Email Kate Simon, an NC State Veterinary School student starting this fall.

50% off one pair of shoes for healthcare workers, teachers, and first responders.

Through the Loads of Hope program, Tide is offering free laundry services for families of front line responders. Closest location: Falls of Neuse Rd in Raleigh, NC.

Under Armour
40% off for active duty service members, veterans, first
responders, police, fire, healthcare workers, and teachers sitewide.

Universal Standard
This clothing company is offering a buy-one-give-one option on certain items to support medical workers.

Social distancing during the COVID-19 Outbreak? Check out this list.

There are so many great articles, posts, and more about resources people can access while at home during the coronavirus pandemic. We’ve aggregated just a few of  here to help you adjust to social distancing.

Facts about the coronavirus (COVID-19)
The Centers for Disease Control and Prevention is a go-to source for reliable information on the virus, including tips for preparing your home and protecting your family.

Food safety
From the Academy of Nutrition and Dietetics.

Online entertainment and education
From virtual museum tours to online dance parties to free university classes, the internet has lots of ways for us to stay connected while social distancing.

Free (virtual) fitness sessions
From Peloton, Orangetheory, CorePower Yoga, and more.

Mindfulness and Well-Being
Text- or email-based research studies from our team that guide you through resilience exercises in minutes a day.

For those in the Durham, NC area
Bookmark this website for the latest community resources.