Bite-Size Quality Improvement Training Program

Essential quality improvement skills delivered through a concise, hands-on, and tailored experience

The Bite-Size QI Training Program incorporates an innovative method using an interactive web-based tool (app) and individual coaching to help quality improvement teams identify, measure, and implement changes to improve the experience of patients, caregivers, and members of the healthcare team.

The training program is open to all Duke team members, including physicians, nurses, front desk personnel, pharmacy employees, and administrators. Teams selected to participate bring projects from their own units, departments or clinics, leading to a personalized learning experience.

The program consists of a kickoff meeting, ongoing personalized coaching for six months, and a report out to senior leadership at the conclusion.

Previous projects conducted by teams include:

  • Reductions in accidental, unplanned extubations
  • Surgical site infection reduction
  • Decreasing kidney transplant rejection

The current 2019/2020 session is full and underway, but please check back for updates on upcoming program opportunities.

For more information about the program, contact Matthew Ryan at