A recent Duke Today article, Tips from Scheduling Building Pros, details some fantastic ways to manage a busy schedule as told by some of Duke’s expert calendar managers.
One common thread throughout the article, though, was the importance of ensuring your own well-being. Tips like leaving enough time to get from one meeting to the next or knowing when to say “no more meetings!” are valuable skills for all to heed. Caring for ourselves is a critical first step towards being an effective team member.
This April, the Duke Center for Healthcare Safety and Quality was proud to host the 17th annual Teaching and Leading EBM: A Workshop for Educators and Champions of Evidence-Based Medicine . Seventy participants and nearly twenty faculty members from around North and South America spent four days on the Duke Medical Campus. Workshop participants not only learned about the latest research in the field, but they also gained skills in teaching evidence-based practices.
Duke Regional Hospital has been awarded a 5-star rating by the Centers for Medicare & Medicaid Services (CMS), making it one of only 7 hospitals in the state of North Carolina and the only hospital in the NC Triangle area to receive this prestigious designation. The rating is based on a series of self-reported quality measures, including metrics like patient experience and timeliness of care.
Dr. Bryan Sexton’s work with the Duke Center for Healthcare Safety and Quality has been highlighted in a series of articles in the Duke University Health System’s Leadership Café (Duke ID required).
In the first article, we are reminded of Duke’s commitment to the well-being of its workforce. Duke provides many resources to help enhance the resilience of its faculty and staff, including the Enhancing Caregiver Resilience course, taught at the Center by Dr. Sexton, and the upcoming well-being toolkit. The toolkit is being developed by several groups at Duke, including the Center, Healthy Duke, and the DUHS Patient Safety and Clinical Quality office.
The second article is leadership spotlight on Dr. Sexton, highlighting his journey from researching flight safety in Switzerland to becoming director of the Duke Center for Healthcare Safety and Quality. A leading expert on healthcare worker burnout and resilience, Dr. Sexton has been with the Center since 2009.
A new article from American Hospital Association highlights some of the many successes at Duke Raleigh.
In particular, AHA talks about how Duke Raleigh combined the TeamSTEPPS teamwork training curriculum with tools and strategies around resilience and well-being (both taught here at the Center) to create a positive, highly connected workplace.
Duke Team Training (Erin Eckert, Kyle Rehder and Margaret Sturdivant) traveled to Stanford University earlier this month to deliver the TeamSTEPPS Master Trainer course.
Duke teaches TeamSTEPPS both within the Duke community and to our colleagues around the country and world.
The Stanford team was so kind as to write the Duke team thank you notes on props from an interactive session of the training, which now hang in our office as reminders of the warm west coast welcome we received.
A recent Duke Today article highlights the value of positivity in the workplace – and in patient safety. Amazing examples of positivity abound all across Duke, ranging from someone who always greets colleagues with a warm smile to a committee focused on planning events for the workplace.
Dr. Carrie Adair, Assistant Director of Research at the Duke Center for Healthcare Safety and Quality, talks in the article about the role of positivity in resilience:
“Some people can find at least a little bit of hope in difficult situations,” Adair said. “And to them, it’s not just wishful thinking. They might know that a situation is bad, but they’re still able to be at least a little optimistic. It can make all the difference when it comes to resilience.”
We all make mistakes. Instead of being ashamed or hiding our errors, though, we should feel comfortable discussing the mistake and learning from it.
In a January 29, 2019 article in Duke Today, the Duke Annual Fund team provides a great example of how to turn miscues into a moment to pause and grow. Be on the lookout for some great insight from Dr. Jonathan Bae as well, who is co-convener of the Healthy Duke committee on Mental & Emotional Well-Being and Associate CMO of the Duke University Health System’s Patient Safety and Clinical Quality Office.