Patient and Family Advisors Help Name New Duke Bed Tower

Duke’s Patient and Family Advisors played a key role recently in naming Duke University Hospital’s new bed tower, currently under construction. The advisors provided one of the final approvals of the new name alongside the health system’s senior leadership. Thank you to all of our advisors for their dedication to improving the patient experience!

Read the full article here (Duke login required)

Find out more about the Duke Patient and Family Advisory Councils

Resilience in Singapore

Last week, Center Director Dr. Bryan Sexton visited the Institute for Patient Safety and Quality at the SingHealth/ Duke-NUS Academic Medical Center in Singapore.

While visiting, Dr. Sexton taught a 2-day Train-the-Trainer Workshop  on Resilience in Academic Medicine to a packed audience. The course was based on our popular Enhancing Caregiver Resilience course offered quarterly in Durham, NC.

Special thank you to our SingHealth colleagues for hosting Dr. Sexton!


Medical Director Kyle Rehder Joins Physician Council

Dr. Kyle Rehder, Medical Director of the Duke Center for Healthcare Safety and Quality and Physician Quality Officer for Duke University Health System, has been named to The Beryl Institute’s Physician Council.

The council’s aim is “to strategically build a network of Physicians who will work collaboratively with the Institute’s Executive Team to develop a strategy for physician leader engagement in the broader patient experience movement as well as inform the efforts of The Beryl Institute”.

Congratulations to Dr. Rehder!

Learn more about The Beryl Institute and its work around improving the patient experience.

Meet Dr. Rehder

Duke Today Article Highlights the Importance of Protecting Your Well-Being

A recent Duke Today article, Tips from Scheduling Building Pros, details some fantastic ways to manage a busy schedule as told by some of Duke’s expert calendar managers.

One common thread throughout the article, though, was the importance of ensuring your own well-being. Tips like leaving enough time to get from one meeting to the next or knowing when to say “no more meetings!” are valuable skills for all to heed. Caring for ourselves is a critical first step towards being an effective team member.

Resilience Tools

Duke Hosts and Participates in International EBM workshop

This April, the Duke Center for Healthcare Safety and Quality was proud to host the 17th annual Teaching and Leading EBM: A Workshop for Educators and Champions of Evidence-Based Medicine . Seventy participants and nearly twenty faculty members from around North and South America spent four days on the Duke Medical Campus. Workshop participants not only learned about the latest research in the field, but they also gained skills in teaching evidence-based practices.

Check out this great article highlighting several of the Duke General Internal Medicine team members who helped make this even a success.

Learn more about the EBM Workshop

* update 7/2019: The EBM Workshop has been renamed and is now called the Evidence-Based Practice, or EBP, Workshop

Duke Regional Hospital Achieves 5-Star Rating

Duke Regional Hospital has been awarded a 5-star rating by the Centers for Medicare & Medicaid Services (CMS), making it one of only 7 hospitals in the state of North Carolina and the only hospital in the NC Triangle area to receive this prestigious designation. The rating is based on a series of self-reported quality measures, including metrics like patient experience and timeliness of  care.

Congratulations to the Duke Regional team!

See the news story here

Request for Applications: Duke Quality Improvement

The Duke Institute for Healthcare Improvement (IHI) Open School, in partnership with Healthy Durham 20/20, is pleased to announce its 2nd Annual Request for Applications (RFA) for quality improvement projects that promote community-based improvements to health and healthcare.

Applications are open to faculty, staff and students of Duke University and Duke University Health System; projects may apply for up to $5000 in funding.

The application period opens March 1, 2019 and applications are due by 10:00 PM on Sunday, March 31, 2019.

Please see this RFA Announcement for additional details.

Dr. Sexton’s Journey to Patient Safety

Dr. Bryan Sexton’s work with the Duke Center for Healthcare Safety and Quality has been highlighted in a series of articles in the Duke University Health System’s Leadership Café (Duke ID required).

In the first article, we are reminded of Duke’s commitment to the well-being of its workforce. Duke provides many resources to help enhance the resilience of its faculty and staff, including the Enhancing Caregiver Resilience course, taught at the Center by Dr. Sexton, and the upcoming well-being toolkit. The toolkit is being developed by several groups at Duke, including the Center, Healthy Duke, and the DUHS Patient Safety and Clinical Quality office.

The second article is leadership spotlight on Dr. Sexton, highlighting his journey from researching flight safety in Switzerland to becoming director of the Duke Center for Healthcare Safety and Quality. A leading expert on healthcare worker burnout and resilience, Dr. Sexton has been with the Center since 2009.

Duke Raleigh Combines Resilience and Teamwork to Cultivate Change

A new article from American Hospital Association highlights some of the many successes at Duke Raleigh.

In particular, AHA talks about how Duke Raleigh combined the TeamSTEPPS teamwork training curriculum with tools and strategies around resilience and well-being (both taught here at the Center) to create a positive, highly connected workplace.

Find the Article Here

Congratulations to Duke Raleigh! If you’d like to find out more about TeamSTEPPS or our burnout and resilience work, see the THRIVE Program page.