Duke Team Training (Erin Eckert, Kyle Rehder and Margaret Sturdivant) traveled to Stanford University earlier this month to deliver the TeamSTEPPS Master Trainer course.
Duke teaches TeamSTEPPS both within the Duke community and to our colleagues around the country and world.
The Stanford team was so kind as to write the Duke team thank you notes on props from an interactive session of the training, which now hang in our office as reminders of the warm west coast welcome we received.
A recent Duke Today article highlights the value of positivity in the workplace – and in patient safety. Amazing examples of positivity abound all across Duke, ranging from someone who always greets colleagues with a warm smile to a committee focused on planning events for the workplace.
Dr. Carrie Adair, Assistant Director of Research at the Duke Center for Healthcare Safety and Quality, talks in the article about the role of positivity in resilience:
“Some people can find at least a little bit of hope in difficult situations,” Adair said. “And to them, it’s not just wishful thinking. They might know that a situation is bad, but they’re still able to be at least a little optimistic. It can make all the difference when it comes to resilience.”
We all make mistakes. Instead of being ashamed or hiding our errors, though, we should feel comfortable discussing the mistake and learning from it.
In a January 29, 2019 article in Duke Today, the Duke Annual Fund team provides a great example of how to turn miscues into a moment to pause and grow. Be on the lookout for some great insight from Dr. Jonathan Bae as well, who is co-convener of the Healthy Duke committee on Mental & Emotional Well-Being and Associate CMO of the Duke University Health System’s Patient Safety and Clinical Quality Office.
icon courtesy of Flaticon
Have you heard of the Voices of Duke Health podcast? Led by Anton Zuiker, Director of Communications for the Duke Department of Medicine, and Dr. Jonathan Bae, Associate CMO of Patient Safety and Clinical Quality, this podcast series helps listeners find hope and appreciate the real-life impact of the work we all do at Duke Health.
Each week, Voices of Duke Health uses its Listening Booth to highlight a human interest story and showcase the amazing people and work happening all around us. Meet a patient who is now a Duke Patient Safety Officer, or a doctor and cancer survivor who has used her experience and research to help others cope with distress.
Read More About Voices of Duke Health
Visit the Site and Listen to the Voices of Duke Health
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Our Spotlight section highlights some of the fantastic work happening in healthcare quality and safety with in-depth articles, interviews and more. Check out the first two Spotlight articles on:
- Dr. Carrie Adair’s research in Improvement Readiness
- A new strategy for engaging trainees in safety event reporting
Stop by for even more Spotlight articles in the near future!
We’ve rebranded! The Duke Patient Safety Center is now the Duke Center for Healthcare Safety and Quality. Check out our new website, which includes a variety of tools, news and resources, including;
- List of over 150 publications by our team
- Spotlight articles on some the great work happening in Quality and Safety
- Course information and registration
- Extensive internal, Duke-wide and external resource pages
Welcome and enjoy!
– Duke Center for Healthcare Safety and Quality Team
Check out this Redesigning Wellness podcast featuring Dr. Bryan Sexton, Director of the Duke Center for Healthcare Safety and Quality.