Safety Leadership Courses

Patient Safety Leadership Training & Certification Course (3 days)

Location: University Tower
3100 Tower Blvd, 17th Floor, Durham, NC, 27707

Dates (click on a date to register):
September 16-18, 2019
April 6-8, 2020

This course is where safety, science, and psychology meet in a comfortable common ground. We cover data, structures, tools, and frameworks for patient safety, quality improvement, evidence based executive rounding, psychological safety, safety culture, teamwork, dealing with difficult colleagues, second victim of harm, and pacing change in sustainable ways. The Duke Center for Healthcare Safety and Quality has provided this course both in the US and internationally since 2009. The result is a large and growing community of certified Duke Patient Safety Officers (full participation and a passing knowledge assessment score is required).

We provide tools and strategies for facilitating creativity, mindfulness, and resilience within a given clinical area, and use this protected time you have away from work to use the tools, strategize, and prepare you for a return home with a plan. To date, a very valuable part of the experience for us has been the networking that takes place between the Duke participants and the external participants. Participants come from a variety of backgrounds, including front-line health care workers with a safety-related role, physicians, safety officers, managers, directors and senior leaders from hospitals, long term care, home health, primary care and ambulatory settings. If you are looking for some tools and training to do what so far has been on-the-job training, this may be the course for you.

See a brief video about this course by Dr. Bryan Sexton

Executive Leadership in Patient Safety & Quality (1 Day)

Location: University Tower
3100 Tower Blvd, 17th Floor, Durham, NC, 27707

Dates: To Be Determined

Our leadership course on patient safety and quality for physicians and the C-suite team is led by internationally recognized leaders in patient safety. The one day event receives outstanding evaluations for applicability, feasibility, use of evidence, pace and quality of discussions. We cover leading through change, communication, accountability, dealing with difficult colleagues, and the science of resilience.

Need More Information?
Contact Christen Noratel at christen.fullwood@duke.edu