Specialized Resources

Employees looking for emotional support provided by a specialist can self-select from the options below.

Key Numbers

For urgent emotional support needs

Specialized Resources by Duke Health Entity

  • Emotional Support and Well-Being line 919-681-1631
  • Personal Assistance Service 919-416-1727
  • Caring for Each Other Team 919-206-9785
  • Emotional Support and Well-Being line 919-681-1631
  • Personal Assistance Service 919-416-1727
  • Employee Occupational Health and Wellness 919-470-5350
  • Emotional Support and Well-Being line 919-681-1631
  • Personal Assistance Service 919-416-1727
  • Emotional Support and Well-Being line 919-681-1631
  • Personal Assistance Service 919-416-1727
  • Wake County: Call Business Health Services (Employee Assistance Program) 1-800-327-2251
  • Emotional Support and Well-Being line 919-681-1631
  • Personal Assistance Service 919-416-1727
  • Bereavement Services: 919-620-3853
  • Duke Emotional Support and Well-Being line 919-681-1631
  • Duke Personal Assistance Service 919-416-1727
  • For Teamwork/TeamSTEPPS, call Sanne Henninger 919-668-5469
  • Physician Support Line (physicians) 888-409-0141
  • National Disaster Distress Helpline (first responders and healthcare workers) 1-800-985-5990

Additional Information

Personal Assistance Service

The Personal Assistance Service is here to provide support during this challenging time. To obtain an appointment, contact the PAS office at 919-416-1727. PAS also offers video and telephone sessions. Click here to learn how to access video appointments. Here are some strategies from PAS for taking care of your emotional health during a medical crisis.

Duke Telephone Emotional Support & Well-Being Line: 919-681-1631

This free telephone service is staffed by a team of doctoral psychology interns, social workers, and Duke faculty. It is available for Duke team members from 8 am to 5 pm (Monday to Friday), except University holidays.

This service offers confidential support and resources, including linkage to other clinical services, including Duke Personal Assistance Services (PAS) and/or appointments with a team of psychologists, psychiatrists, and/or social workers who are available for at Duke or in the community.

Individuals may call and talk with a fellow healthcare professional who has experience as a supportive and compassionate listener. Practical resources to support you and your family are also available.

The content of the calls will be confidential and there is no documentation in a caller’s medical record. In the event that a caller reports an acute safety concern, the team member will need to share information to connect the caller with the support to ensure safety.

Duke Psychiatry & Behavioral Sciences
Behavioral Health Assessment & Treatment Services

Urgent and routine appointments are available for individuals who are seeking support related to stress management, coping resources, and behavioral health concerns. Clinicians also provide ongoing medication management, therapy, and assessment via telehealth.

Telephone and video visits are available between 8 am and 5 pm Monday through Friday as well some limited in-person urgent evaluations. Extended hours (evenings, weekends) are also available.

Our clinicians are in-network providers for Cigna Behavioral Health. Mental health co-pay applies. Please call 919-681-1631 to schedule an appointment.

Network Providers

If you enrolled in a Duke insurance plan, you can find an in-network behavioral health provider here.

 

Not finding what you’re looking for? We also have guided programming and self-directed resources.